Domino's Pizza

Reviews about Domino's Pizza

• 5 / 5

  By Lee Benz
  Domino's at 420 Maple Street in Gallatin, TN is the best Domino's I've ever encountered. The best part of it is its management. Through the six years I've been ordering from this restaurant, the management has gone far out of its way to ensure I get the correct order, properly cooked and delivered in a timely manner.
  
  I'm not going to say they've never messed up an order. I've ordered quite a lot from them throughout the years and if ever there was a problem, the management always made it right. Whether by rushing another order to me, voiding my payment, giving me a credit for the amount, comping my next order or giving me a $20-$40 credit for future orders, they always make it right. Of course, I want them to get it right the first time, and they almost always do, but if there is a problem, the management takes immediate responsibility and makes it right. More than one manager has given me his or her personal cell phone number with the invitation to call any time I needed them.
  
  This Domino's has the usual heavy turnover that any pizza delivery services has, but this restaurant's turnover seems to mainly be the inside staff. The drivers have become so familiar to us now that even our dogs recognize them! Some of the drivers have been delivering to us now for years.
  
  Lastly, when I used to eat their pasta I always wanted it made a special way. The staff of this Domino's went to great lengths to ensure they made that pasta dish the way I wanted it –a  way that wasn't on the menu.
  
  I can't say enough about this Domino's. Now I eat only their delicious salads and in six weeks I've lost 23 pounds eating their apple pecan salad for dinner and lunch. I don't like their dressing, so I use my own Ken's Fat-Free Raspberry Pecan dressing on my salads and they are delicious!
  
  Others may have had problems with this restaurant, but if you are nice to them and try to work with them to fix the problem, these folks are the best. I highly recommend this Domino's. Oh, and the pizza is good, too!
  April 04, 2017
• 1 / 5

  By Matt Mankin
  We ordered a large pepperoni, mushroom and green olive pizza, and apparently the person on the make line was not paying attention to the toppings and put a few jalapeños on it also. The pizza was to be shared with an elderly woman and my six year old daughter. My wife called after finding one on her slice and called and spoke with someone there at the store. She didn't ask for a replacement for the mistake, but none was offered either. Shortly after the conversation my daughter also found a jalapeño, with her mouth before my wife or I had a chance to check her pizza. Furthermore we should not have to scour our pizza to make sure our food was made correctly. I used to work at a Papa John's and the ingredients on the make line are separated with metal dividers to keep the toppings from mixing, but we also had to pay attention and make sure that we weren't putting the wrong toppings on a pizza and possibly burning a six year old's mouth. Maybe I will just order from Papa John's in the future since I know they have BETTER training.
  November 01, 2016
• 4 / 5

  By Lee White
  Quick service and friendly staff. I think they just opened this location recently because they seemed to not have signage or know how to efficiently process their volume, but the pizza was great and it was ready in 15 minutes which was the wait time I was told when I placed my order. The parking lot definitely needs to be fixed.
  August 29, 2016
• 1 / 5

  By Jeff Riley
  #Domino's Pizza - my order was ready at 6:44; it is now 7:28. I called the store and they do not have a driver at the store to deliver it. It would make sense that if you do not have a driver, do not bake the pizza and have it sitting there for more than 30 minutes. I PREFER MY PIZZA FRESH AS POSSIBLE! - My order finally arrived after 8:00pm. Pizza was called and chicken burned! Worst experience yet
  June 28, 2016